Troubleshooting issues with one-time passcodes.How do I disable login verification codes?.I did not try to sign in to Zoom, why am I receiving an OTP email?.Why am I being asked to input this verification code?.
I received the error message "We detected an unusual sign-in from a device or location you don't usually use." What does this mean?.Frequently asked questions about one-time passcodes (OTP).Note: This security feature applies to user accounts who use email and password as their sign-in method (as opposed to single sign-on, Google, Facebook, or Apple ID) and don’t have two-factor authentication (2FA) enabled. An example of when Zoom may send you an OTP is when it detects a suspicious login, such as from a different location or device than normal.
An OTP is a time-sensitive verification code that is sent to your email inbox or a push notification on your device, which you must enter in Zoom to verify that it’s you. Zoom has implemented a one-time passcode (OTP) security feature, also known as a verification code, to mitigate account hijackings due to compromised or weak credentials and help keep your account more secure.
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